Terms of service

Terms of Service

Overview

This website is operated by Aurora Gifting. Throughout the site, the terms “we”, “us” and “our” refer to Aurora Gifting. By visiting our website and/or purchasing from us, you agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including browsers, customers, and contributors of content. If you do not agree to these Terms, you must not use our website or services.

Online Store Terms

By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian to make purchases.

You agree not to use our products or services for any unlawful purpose or violate any laws in New Zealand.

Products & Pricing

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

We make every effort to display products and colours accurately, however we cannot guarantee that your device will display colours exactly as they appear in real life.

Prices are subject to change without notice.

Orders & Payments

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

Suspected fraudulent activity

Errors in pricing or product descriptions

Product unavailability

If your order is cancelled after payment has been processed, a full refund will be issued.

All payments must be completed before orders are processed and dispatched.

Shipping & Delivery

All orders are shipped within New Zealand using CourierPost via NZ Post.

Shipping timeframes are estimates only and are not guaranteed. Delays may occur that are outside of our control.

For full details, please refer to our Shipping Policy.

Returns & Refunds

We do not offer refunds for change of mind.

If an item is faulty, damaged, or incorrect, we will meet our obligations under the Consumer Guarantees Act 1993.

For full details, please refer to our Returns Policy.

Intellectual Property

All content on this website, including images, text, branding, and design, is the property of Aurora Gifting and may not be used, reproduced, or distributed without permission.

Limitation of Liability

To the fullest extent permitted by law, Aurora Gifting is not liable for:

Indirect or consequential loss

Delays in delivery caused by courier services

Any misuse of our products

Nothing in these Terms excludes your rights under New Zealand consumer law.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of New Zealand.

Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will take effect immediately upon being posted on this website.